FAQ
What does Notereflex do?
Notereflex provides human-led ABA session note quality review, documentation-focused feedback, trend reporting, and ongoing fractional documentation support.
Does Notereflex replace BCBA supervision?
No. Notereflex does not provide clinical supervision, clinical oversight, competency assessment, or treatment decisions. The supervising BCBA and provider organization retain their professional responsibilities.
Does Notereflex perform insurance or compliance audits?
No. Our work is documentation quality support, not a formal insurance, regulatory, billing, or compliance audit. We do not certify that a note satisfies every payer, legal, or regulatory requirement.
Does Notereflex correct session notes?
We identify information that may require clarification or correction. The organization determines whether a correction is required, who completes it, and how it is approved. Any authorized correction workflow must be agreed upon in writing.
How are notes reviewed?
Reviews use agreed criteria and the organization’s documentation expectations. The scope may include clarity, objectivity, completeness, internal consistency, and recurring documentation patterns.
Can feedback be provided directly to RBTs or BTs?
Feedback may be routed through the organization’s preferred process. The organization decides who receives feedback and remains responsible for employee direction and supervision.
Do you provide staff training?
Notereflex provides documentation-focused guidance and may support educational refreshers based on recurring trends. This does not replace required clinical supervision or training.
How is protected health information handled?
Appropriate agreements and access controls are established before identifiable records are accessed. Notereflex reviews identifiable notes only through organization-authorized EHR access or another secure platform approved by the organization. Protected information must not be submitted through public website forms, ordinary email, or text messages.
Can we see the review process before purchasing?
Yes. During a discovery call, Notereflex demonstrates the process with a prepared fictional sample note. No real client records or protected health information are used, and the demonstration is not a pilot.
How much does the service cost?
Pricing is customized according to active RBT/BT count, anticipated note volume, review cadence, turnaround expectations, and reporting needs. Request a proposal for a scope designed around your organization.
Who is responsible for final documentation approval?
The ABA provider organization and its authorized clinical leadership remain responsible for final documentation approval, clinical decisions, billing, and compliance.
How do we get started?
Request a proposal or schedule a consultation. We will discuss your needs, demonstrate our review approach with a fictional sample, confirm a paid service scope, complete the required agreements and secure-access steps, and then begin service.